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FAQ

 

  • How secure is your site?
  •       You can shop at www.colorfastflags.com with confidence. We have partnered with Authorize.net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers.

    The Authorize.net Payment Gateway manages the complex routing of sensitive customer information through the credit card processing network. The company adheres to strict industry standards for payment processing, including:

    * 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
    * Industry leading encryption hardware and software methods and security protocols to protect customer information.
    * Compliance with the Payment Card Industry (PCI) Data Security Standard.
  • Where are the flags manufactured?
  •       All full-size and miniature flags are made in the United States. Production is located in Virginia, Ohio and New Jersey. Some toothpick flags are imported.
  • Can you provide custom designed flags?
  •       Yes, we do custom flags and banners in quantities from one to thousands. We even do custom miniature flags.
  • Do you accept purchase orders?
  •       Yes, we accept purchase orders from school districts, government agencies and corporations.
  • Are bases included with miniature flags?
  •       Bases must be purchased separately, they are not included with miniature flags. You can find bases under the listing Miniature Flag Bases.
  • Who manufactures your flags?
  •       Our flags are made by Annin Flagmakers, our nation's oldest and largest flag manufacturer. All flags are made in the United States of American made materials. Annin has produced flags since 1847.
  • Can I send an order through the mail?
  •       Yes, please mail your order to Colorfastflags, 312 Joree Lane, San Ramon, CA 94582.